On March 26, 2026, the Belarusian Research Institute of Document Science and Archival Affairs held an off-site training seminar for employees of the Belneftekhim Concern

On March 26, 2026, the Belarusian Research Institute of Document Science and Archival Affairs held an off-site training seminar for employees of the Belneftekhim Concern on the topic: «Procedure for Organizing Handling of Citizens and Legal Entities’ Appeals. Electronic Document Management. Practical Approaches to Optimizing Document Management and Document Generation in Organizations».

The seminar, organized in collaboration with the Department of Organizational, Information Work and Control of the Belneftekhim Concern, was attended by employees of the recordkeeping and archival services of the concern’s central office, its enterprises, and its divisions. The speakers from BelNIIDAD were the director of the institute, Ph.D. in History, Professor A.E.Rybakov, Head of the Documentation Department, E.V.Shumskaya, and Leading Researcher of the Documentation Department, Candidate of Historical Sciences, E.P.Dernovich.

The seminar covered three main thematic areas.

The topic «Procedure for Organizing Handling of Appeals from Citizens and Legal Entities» focused on the following: legislation on appeals from citizens and legal entities; the importance of correctly classifying letters (whether they are appeals or not); organizing work with appeals from citizens and legal entities (review deadlines, redirecting them according to their competence, leaving appeals without consideration on the merits); the specifics of considering certain types of appeals; and liability for violating legislation on appeals from citizens and legal entities.

The topic «Electronic Document Management and Organization of Storage of Electronic Documents and Electronic Documents» addressed the regulatory and methodological framework in the field of electronic document management and archival storage of electronic documents and electronic documents; the organization of electronic document management; The seminar focused on the creation of electronic and hybrid files, assessing the value and retention periods of electronic and electronic documents, transferring electronic and hybrid files to the organization’s archive and the procedure for storing them in the organization’s archival information system, and transferring electronic and electronic documents for permanent storage in state archives.

The topic «Practical Approaches to Optimizing Document Flow and Document Generation in Organizations» addressed methodological support for optimizing document generation and document management processes, as well as key areas, methods, and techniques for optimizing office workflows.

Seminar participants highly praised the event, emphasizing the importance and relevance of the issues discussed, and expressed gratitude to the lecturers and organizers.

Seminars and other training events organized by BelNIIDAD, in fulfillment of instructions from the Council of Ministers of the Republic of Belarus, the Ministry of Justice of the Republic of Belarus, and the Department of Archives and Records Management of the Ministry of Justice of the Republic of Belarus to clarify legal norms in the field of archival affairs and record keeping, will continue.

Pictured: Group photo of seminar participants at the Belnefnekhim concern.