In Dialogue with Society: The Zonal State Archives in Molodechno Unveils a New Online Platform with an AI Assistant for User Interaction

The Zonal State Archives in Molodechno is pleased to present an updated version of its website. archmol.by is more than just a digital showcase for the institution, but a full-fledged media platform that unites archival science, education, and modern technology.

From the first seconds of visiting the portal, it becomes clear: here, history doesn’t gather dust on shelves, but rather lives dynamically, in dialogue with the user, in multimedia formats and digital tools: a multifunctional environment unites content, services, interactivity, and analytics.

The website navigation is intuitive: a logical structure, well-thought-out menu, and hypertext links between sections allow you to quickly find the information you need, whether it’s collection information, regulatory documents, virtual exhibitions, or the latest issues of the Archive Bulletin.

The website demonstrates a high level of informational content. Here, you can not only learn about the archive’s current activities but also delve into historical research and familiarize yourself with methodological recommendations. This makes the resource valuable not only for archivists but also for schoolchildren, students, researchers, journalists, and anyone interested in the history of the region and the country.

The technical aspects of the project deserve special attention. The website is adapted for mobile devices, uses modern data protection protocols, and is equipped with a multi-level security system. Furthermore, archmol.by is integrated with web analytics systems. This demonstrates a desire not only to inform but also to understand its audience and adapt to their needs and behavior.

The platform features a digital consultant—a virtual assistant that provides 24/7 user support, automating responses to routine inquiries (operating hours, contacts, services), and reducing the workload of archive staff. This is not only a step toward digitalization but also a reflection of the current trend of implementing AI in government agencies.

The online resource was developed in compliance with current regulatory requirements. Specifically, its architecture, structure, and functionality take into account the provisions of:

Decree of the President of the Republic of Belarus No.60 of February 1, 2010, «On Measures to Improve the Use of the National Internet Segment», which defines the principles for registering and operating internet resources in the national domain;

State Standard STB 2105-2012, «Websites of Government Agencies and Organizations. Requirements», which establishes technical and content parameters, including the availability of a version for the visually impaired, contact information, a search engine, multilingual support, and adherence to the principles of openness.

These documents formed the basis for the design of the website as a modern digital platform that meets security, accessibility, and transparency requirements and is focused on effective user interaction.

Thus, archmol.by is an example of how an archive can communicate with society in a contemporary language without losing its rigor and historical depth. The developers strove to make the resource a digital bridge between the past and the future, between the document and the person.

1. Website homepage

2. Virtual assistant in the mobile version of the website

3. Website fragment

4. Website analytics